Enhanced Customer Relationship Management (CRM)
Enhanced Customer Relationship Management (CRM)
Blog Article
Maintaining strong relationships with customers is crucial for business growth. ERPNext includes a powerful CRM module that helps manage customer interactions, track leads, and streamline the sales process. By centralizing customer data, businesses can provide personalized service and respond to customer needs more effectively. The CRM module allows sales teams to track the progress of deals, set reminders for follow-ups, and gain insights into customer preferences and behaviors. This comprehensive view of the customer journey enables businesses to build stronger relationships, increase customer satisfaction, and drive repeat business.